Live-In Domestic Helpers in Durban

Full-time household support from someone who lives on your property — arranged properly, for both sides.

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Live-in domestic helper working in a Durban family home

When a Household Needs Full-Time Support

Live-in placements suit households where the workload is genuinely constant — larger families, homes with young children, or families supporting an elderly relative who needs someone nearby at short notice.

The advantage is consistency. A live-in helper knows the household’s routine thoroughly, is there when plans change unexpectedly, and does not lose hours to daily travel.

It is also the arrangement where getting the terms right matters most. A live-in role brings accommodation, working hours, rest periods and privacy into play in a way that live-out roles do not. We help both sides agree these clearly at the outset, which is what makes these placements last.

What a Live-In Helper Typically Covers

Agreed in writing before the placement starts

  • Daily cleaning and upkeep across the household
  • Laundry, ironing and clothing care
  • Meal preparation and kitchen management
  • Childcare support, where that forms part of the role
  • Assistance with elderly family members, where required
  • Managing household routines and supplies

How Placement Works

More groundwork than a live-out placement, and rightly so

1. Define the role honestly

Duties, working hours, days off and rest periods. Vague expectations are the single most common reason live-in arrangements break down.

2. Check the accommodation

A live-in helper needs suitable private accommodation. We will talk this through with you candidly before matching anyone.

3. Match carefully

Living alongside a household is not for everyone. We shortlist candidates who have done live-in work before and understand what it involves.

4. Trial and review

We suggest a defined settling-in period with a proper review at the end, so either side can raise concerns before they harden.

Where We Place Live-In Helpers

Serving Durban and the greater KwaZulu-Natal area

Durban Central
Umhlanga
Ballito
Westville
Hillcrest
Pinetown
Berea
Morningside
Kloof
Amanzimtoti
Chatsworth
Pietermaritzburg

Not sure whether we cover your suburb? Give us a call and we’ll tell you straight away.

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Live-In Domestic Help in Durban: Common Questions

What accommodation do I need to provide?

A live-in helper needs their own private room with a bed, storage and reasonable access to bathroom facilities. Adequate, private accommodation is a basic requirement of the arrangement, not an optional extra.

How many hours can a live-in helper work?

Living on the property does not mean being available at all hours. South African law sets limits on working hours and requires daily and weekly rest periods for domestic workers, including live-in staff. Agree the working day in writing and stick to it.

Does accommodation count towards wages?

There are rules about what may be deducted for accommodation, and they are more restrictive than many employers assume. Deductions cannot simply be set at whatever seems fair. Check the current position with the Department of Employment and Labour before agreeing terms.

What about time off?

Live-in helpers are entitled to rest days and annual leave in the same way as other employees. Many live-in arrangements include a weekend off or set days each month when the helper goes home.

Is live-in more expensive than live-out?

Not necessarily in wage terms, but you are providing accommodation, utilities and usually food, which carries a real cost. The trade-off is far greater availability and consistency.

Can we start live-out and move to live-in later?

Yes, and it is often sensible. Working together first gives both sides a clear picture before committing to a live-in arrangement.

Related Services

Other ways we help households across Durban

Domestic Workers & Maids

Vetted domestic workers for regular cleaning, laundry and household upkeep.

Learn More

Nannies & Childcare

Experienced, background-checked nannies and au pairs for families.

Learn More

Elderly Care

Compassionate caregivers offering companionship and daily support.

Learn More

Considering a Live-In Helper?

Call us and we will talk through whether it genuinely suits your household.

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